A few of our customers may be missing some data that might have been dropped between 6:47 AM PDT - 7:15 AM PDT. This was due to the AWS issue described below:
" Between 6:47 AM and 7:10 AM PDT AWS experienced increased launch failures for EC2 Instances, degraded EBS volume performance and connectivity issues for some instances in a single Availability Zone in the US-EAST-1 Region. The issue has been resolved and the service is operating normally. "
Initially, this could have potentially triggered some false alerts due to missing data/collection. Since then, we have taken appropriate measures to ensure no false alerts and notifications are generated.
Please feel free to reach out to us, if there are any issues that still persists or might have occurred due to this outage and our Support team will be happy to assist. We sincerely apologize for any inconvenience.
Posted almost 2 years ago. Jul 27, 2017 - 18:16 UTC